CFR > Title 12 - Banks and Banking > CHAPTER V—OFFICE OF THRIFT SUPERVISION, DEPARTMENT OF THE TREASURY > PART 536—CONSUMER PROTECTION IN SALES OF INSURANCE > 536.50—Where insurance activities may take place.

536.50—Where insurance activities may take place.

(a) General rule. A savings association must, to the extent practicable:
(1) Keep the area where the savings association conducts transactions involving insurance products or annuities physically segregated from areas where retail deposits are routinely accepted from the general public;
(2) Identify the areas where insurance product or annuity sales activities occur; and
(3) Clearly delineate and distinguish those areas from the areas where the savings association's retail deposit-taking activities occur.
(b) Referrals. Any person who accepts deposits from the public in an area where such transactions are routinely conducted in a savings association may refer a consumer who seeks to purchase an insurance product or annuity to a qualified person who sells that product only if the person making the referral receives no more than a one-time, nominal fee of a fixed dollar amount for each referral that does not depend on whether the referral results in a transaction.