291.105—What must a complaint contain?
         For purposes of this subpart, a complaint means a comprehensive written brief stating the legal and factual basis for the allegation that a shipper was denied open and nondiscriminatory access, together with supporting material. A complaint must:
    
    
        
        (a) 
         Clearly identify the action or inaction which is alleged to violate 43 U.S.C. 1334(e) or (f)(1)(A);
    
    
    
        
        (c) 
         Explain how the action or inaction affects your interests, including practical, operational, or other non-financial impacts;
    
    
    
    
        
        (f) 
         Include all documents that support the facts in your complaint including, but not limited to, contracts and any affidavits that may be necessary to support particular factual allegations.