211.23—Procedure.

Upon the receipt of any real estate claim it is submitted to a Claims Officer who investigates the matter and secures all evidence necessary for a full consideration of the claim and upon which a determination can be made as to the liability of the Government. For this purpose the Claims Officer is authorized and charged with the duty of securing sufficient evidence to establish with certainty the following general points:
(a) The nature of the claim.
(b) The interest of the claimant in the property and the interest that others may have in the property.
(c) Date and circumstances under which occupation of premises occurred and date of vacation. If under a lease, the lease number and date of lease.
(d) Inspection of the premises and determination of the amount of damages.
(e) If claim is for rental without formal lease or agreement, data as to the market and rental value of the property.
(f) Any other pertinent evidence the particular facts of the case require.
The above obligations of the Claims Officer does not relieve the claimant from the burden of proving his claim and it is the duty and obligation of the claimant to furnish such evidence within his particular knowledge as the Claims Officer may require.

Code of Federal Regulations

Upon completion of his investigation the Claims Officer prepares a report setting forth completely but briefly the nature and amount of the claim, all pertinent facts necessary to determine the rights and liabilities of the claimant and the Government, and the
Code of Federal Regulations 191
Claims Officer's conclusions and recommendations as to allowance or disallowance of the claim in whole or in part and reasons therefor, including citations to any laws, statutes, or other decisions which it is believed will substantiate his recommendation.