§ 20-2-989.5 - Legislative intent; adoption of complaints policy
               	 		
O.C.G.A.    20-2-989.5   (2010)
   20-2-989.5.    Legislative intent; adoption of complaints policy 
      (a)  It  is the intent of this part to resolve problems at the lowest possible  organizational level with a minimum of conflict and formal proceedings  so that good morale may be maintained, effective job performance may be  enhanced, and the citizens of the community may be better served.  These  procedures require local units of administration to implement a simple,  expeditious, and fair process for resolving problems at the lowest  administrative level.
(b)  It shall be the  duty of all local units of administration to adopt a complaints policy  for certified personnel that shall contain the definitions and standards  provided in this part.