376.1121. Denial of claim, long-term care insurance, duties of issuer.

Denial of claim, long-term care insurance, duties of issuer.

376.1121. If a claim under a long-term care insurance contract isdenied, the issuer shall, within sixty days of the date of a writtenrequest by the policyholder or certificate holder, or a representativethereof:

(1) Provide a written explanation of the reasons for the denial; and

(2) Make available all information directly related to the denial.

(L. 2002 H.B. 1568 merged with S.B. 1009)