407.965. Arbitration of disputes may be submitted, filing fee, procedure--waivers of consumer's rights are void.
Arbitration of disputes may be submitted, filing fee,procedure--waivers of consumer's rights are void.
407.965. 1. Each consumer shall have the option of submitting anydispute arising under sections 407.950 to 407.970 upon the payment of aprescribed filing fee to an alternate arbitration mechanism establishedpursuant to regulations promulgated by the attorney general. Uponapplication of the consumer and payment of the filing fee, allmanufacturers shall submit to such alternate arbitration.
2. Such alternate arbitration shall be conducted by a professionalarbitrator or arbitration firm appointed by and under regulationsestablished by the attorney general. Such mechanism shall ensure thepersonal objectivity of its arbitrators and the right of each party topresent its case, to be in attendance during any presentation made by theother party and to rebut or refute such presentation.
3. Sections 407.950 to 407.970 shall not be construed to limit rightsor remedies available to a consumer under any other law.
4. Any waiver by a consumer of rights under sections 407.950 to407.970 is void.
(L. 1995 H.B. 333 § 1 subsecs. 13 to 16)