396-Z - Rental vehicle protections.

* §  396-z.  Rental  vehicle  protections. 1. For the purposes of this  section: (a) "Authorized driver" shall mean: (i) the person to whom  the  vehicle  is  rented  if  a licensed driver; (ii) such person's spouse if  licensed and at least eighteen  years  of  age;  (iii)  any  person  who  operates  the  vehicle  during  an  emergency  situation  to  a  medical  facility; or (iv) any licensed driver expressly  listed  on  the  rental  agreement as an authorized driver.    (b) "Rental agreement" means any written agreement setting forth terms  and  conditions  governing  the  authorized  driver's  use  of  a rental  vehicle, as defined in section one hundred thirty-seven-a of the vehicle  and traffic law, for a period not to exceed thirty continuous days.    (c) "Rental vehicle company" means any person or organization, or  any  subsidiary  or  affiliate,  including  a  franchisee, in the business of  providing rental vehicles to the public from locations in this state.    (d) "Optional vehicle protection" means  a  rental  vehicle  company's  agreement not to hold an authorized driver liable for all or part of any  damage  or  loss  to  the  rented vehicle, any loss of use of the rented  vehicle, or any storage, impound, towing or administrative  charges  for  which  the  authorized  driver may be liable. The term "optional vehicle  protection" shall encompass within its meaning other similar terms  that  may  be  used  by  rental  vehicle companies, such as but not limited to  "Collision Damage Waiver", "CDW", "Damage Waiver", "Loss Damage Waiver",  "LDW", and "Physical Damage Waiver".    (e) "Renter" means a person or  entity  that  obtains  the  use  of  a  private passenger vehicle from a rental vehicle company under terms of a  rental agreement.    (f) "Consolidated facilities charge" means the allowable recovery by a  rental  vehicle  company  from  its renters of those fees, including any  taxes or fees paid on such fees, for the finance,  design,  construction  and  operation  of  consolidated  airport facilities and or the finance,  design, construction and operation of common use transportation  systems  that  move  passengers  between airport terminals and those consolidated  airport car rental facilities. The  aggregate  amount  to  be  collected  shall  not  exceed  the  reasonable  costs, as determined annually by an  independent audit paid for by the  airport  operator  or  its  governing  entity,  to  finance, design, construct and operate those facilities and  common use transportation  systems.  The  consolidated  facility  charge  shall  apply  only  to  vehicle  rentals  occurring  at  vehicle  rental  locations subject to  the  imposition  of  such  charge  by  an  airport  operator or its governing entity.    (g) "Concession recovery fee" means the allowable recovery by a rental  vehicle  company  from its renters of those fees, including any taxes or  fees paid on such fees, which  an  airport  operator  or  its  governing  entity  imposes  on  a  rental vehicle company's applicable revenues, as  defined and stated in a concession agreement that  authorizes  a  rental  vehicle  company  to  operate  at  an airport located in this state. The  concession recovery fee shall apply only to vehicle rentals occurring at  vehicle rental locations subject to the imposition of  such  fee  by  an  airport operator or its governing entity.    (h)  "Airport  fees" means the consolidated facility charge and/or the  concession recovery fee as those terms are defined herein.    (i) "Concession agreement"  means  an  agreement,  permit  or  license  entered  into  between  an  airport operator or its governing entity and  rental vehicle company setting forth  the  terms  and  conditions  under  which  the  rental  vehicle  company may transact its rental business at  such airport.    (j)  "Consolidated  airport  facilities"  means  those  buildings   or  physical  structures,  including,  but  not limited to, parking garages,parking areas and fueling systems, constructed by or on  behalf  of  the  airport  operator  or  its  governing  entity  to be jointly used by all  rental vehicle  companies  operating  at  such  airport  pursuant  to  a  concession agreement.    2.  (a)  A  rental  vehicle  company  shall  not charge more than nine  dollars per full or partial twenty-four hour  rental  day  for  optional  vehicle  protection  if the manufacturer's suggested retail price of the  rental vehicle is not greater than thirty  thousand  dollars.  A  rental  vehicle  company  shall  not charge more than twelve dollars per full or  partial twenty-four hour rental day for optional vehicle  protection  if  the  manufacturer's  suggested  retail  price  of  the rental vehicle is  greater than thirty thousand dollars.    (b)  A  rental  vehicle  company  shall  not  sell  optional   vehicle  protection  unless  the authorized driver agrees to the purchase of such  protection in writing at or prior to the time the  rental  agreement  is  executed.    (c)   A  rental  vehicle  company  shall  not  void  optional  vehicle  protection except for one or more of the following reasons:    (i) The damage or loss is caused  intentionally  or  as  a  result  of  willful, wanton, or reckless conduct of the driver.    (ii)  The  damage  or loss arises out of the driver's operation of the  vehicle while intoxicated or impaired by the use of alcohol or drugs.    (iii) The rental vehicle company entered into the  rental  transaction  based  on  fraudulent  or  materially  false information supplied by the  renter or authorized driver.    (iv) The damage or loss arises out of the use  of  the  vehicle  while  engaged in the commission of a crime other than a traffic infraction.    (v)  The  damage or loss arises out of the use of the vehicle to carry  persons or property for hire, to push or tow anything, while engaged  in  a speed contest, operating off road, or for driver's training.    (vi)  The  damage  or  loss  arises out of the use of the vehicle by a  person other than: an authorized driver; a duly licensed parent or child  over the age of eighteen thereof who permanently  resides  in  the  same  household;   or   a  parking  valet  or  parking  garage  attendant  for  compensation and in the normal course of employment.    (vii) The damage or loss arises out of the use of the vehicle  outside  of  the  continental  United  States  when  that use is not specifically  authorized by the rental agreement.    (viii)  The  authorized  driver  has  failed  to   comply   with   the  requirements  for  reporting  damage or loss as set forth in subdivision  five of this section.    (d) A customer may void  optional  vehicle  protection  at  no  charge  within twenty-four hours of purchase provided that the customer: (i) has  rented  the  vehicle for two or more days, (ii) appears in person at any  branch of the vehicle rental company  together  with  the  vehicle  that  shall  be  subject  to  inspection,  and (iii) signs a cancellation form  provided by the rental vehicle company.    3. Subject to the provisions of subdivisions six, seven, and  nine  of  this  section,  a  rental  vehicle company may hold an authorized driver  liable for actual damage to, or loss  of,  a  rental  vehicle,  provided  that:  (a) any claim for such damage shall be based on a physical survey  and shall be made upon the return of the rental vehicle, unless returned  by automation or after-hours which precludes such survey, in which event  any claim must be made within ten days after return; and (b) any  charge  for  repair  of  such  damage  shall be limited to actual and reasonable  costs and shall be assessed and billed separately  and  apart  from  the  rental  agreement.  For  purposes  of  this  subdivision,  "returned  by  automation" means a return acknowledged by  machine  receipt  and  wherethere  is  no  interaction  with  rental  vehicle  company personnel and  "after-hours" return means a return after normal business hours  and  in  which  the keys and rental agreement are deposited in the rental vehicle  company office.    4. (a) Any rental vehicle company which states or permits to be stated  the  rental  costs  of a rental vehicle in any advertisement shall state  conspicuously, in plain language and in conjunction with the  advertised  rental  cost  of  the vehicle, the daily rate of the applicable optional  vehicle protection, that the rate constitutes an additional daily charge  to the renter, that the purchase of such  protection  is  optional,  and  that  prospective  renters  should examine their credit card protections  and automobile insurance policies for rental vehicle coverage.    (b) Where a written advertisement, including all print media, contains  the statement of the rental cost of the vehicle, the disclosure required  by this section shall be printed in type no less than ten point type.    (c)  When  the  video  presentation  of  a  television   or   internet  advertisement  by  the  rental  vehicle  company  contains  the  written  statement of the rental cost of a vehicle, the depiction of the cost  of  the optional vehicle protection shall be clear and conspicuous.    (d)  When  a  radio  advertisement  or  the  audio  presentation  of a  television advertisement contains the statement of the  rental  cost  of  the  motor  vehicle,  the  oral  statement  of  the  rental  cost  shall  immediately be accompanied by an oral  statement  of  the  cost  of  the  optional vehicle protection.    (e)  When a telephone inquiry for the rental cost of a vehicle is made  to a rental vehicle company, the representative of  the  rental  vehicle  company shall, in response to an inquiry by the caller, provide the cost  of  the  optional vehicle protection and state that the purchase of such  protection  is  optional  and  that  the  renter's  personal  automobile  insurance or credit card may provide coverage.    (f) Any rental vehicle company that offers optional vehicle protection  to  an  authorized  driver  shall inform the authorized driver in posted  signs or in  pamphlets,  written  in  plain  language,  of  all  of  the  information  required  to be disclosed by this section. The requirements  of this paragraph shall be deemed to be satisfied if the rental  vehicle  company   places   the   posted   signs  or  pamphlets  prominently  and  conspicuously where they may be easily seen or reached by customers.    (g) The following disclosure notice shall be made on the face  of  the  rental  agreement  either  by  stamp,  label  or  as part of the written  contract or on any other written document  provided  to  the  authorized  driver at the time such driver takes possession of the vehicle, shall be  set apart in boldface type and in no smaller print than ten point type:    NOTICE:  This  contract  offers,  for  an  additional charge, optional  vehicle protection to cover your financial responsibility for damage  or  loss  to the rental vehicle. The purchase of optional vehicle protection  is optional and may be declined. You are advised to  carefully  consider  whether to purchase this protection if you have rental vehicle collision  coverage  provided  by  your credit card or automobile insurance policy.  Before deciding whether to purchase optional vehicle protection, you may  wish to determine whether your credit card  or  your  vehicle  insurance  affords  you coverage for damage to the rental vehicle and the amount of  deductible under such coverage.    (h) The contract shall also include in boldface type and in no smaller  print than ten point type, in plain language, any  other  conditions  or  exclusions  applicable  to  the  optional vehicle protection. The rental  vehicle company shall also inform the authorized driver of  his  or  her  right  to  inspect  the vehicle pursuant to paragraph (c) of subdivision  five of this section.5. (a) Upon return of the vehicle, termination of the rental contract,  or within ten days if returned by automation or after-hours, the  rental  vehicle  company  shall  furnish  an  incident report form and a notice,  pursuant to this paragraph, of the  authorized  driver's  obligation  to  execute and return to the rental vehicle company a complete and accurate  incident report describing any physical and/or mechanical damage. If the  vehicle  is  returned by automation or after-hours, such incident report  form and notice  shall  be  mailed  by  overnight  delivery  service  or  certified  mail,  return  receipt  requested,  and  another copy of such  notification shall be sent by regular mail. The rental  vehicle  company  shall  retain for six years a copy of such notice and the certified mail  return receipt.    (b) Upon return of the vehicle, or within  seventy-two  hours  if  the  return  is by automation or after-hours, the authorized driver or his or  her insurer must notify the rental vehicle company  that  they  wish  to  inspect  the  damaged  vehicle.  The inspection must be completed within  seven days of the return date of the vehicle. If the  authorized  driver  or  his  or  her  insurer  does  not  request this inspection within the  seventy-two hour period, the authorized driver or  his  or  her  insurer  will be deemed to have waived this right.    (c)  If the authorized driver declines or fails to complete and return  the  incident  report  required  pursuant  to  paragraph  (a)  of   this  subdivision,  the  rental  vehicle  company shall, no sooner than twenty  days after the mailing of notification pursuant to such  paragraph  (a),  mail  another copy of the incident report together with a letter stating  that the authorized driver has declined or otherwise failed to  complete  and  return  the  incident  report.  Such  mailing shall be by overnight  delivery service  or  certified  mail,  return  receipt  requested,  and  another copy of such notification by regular mail, with proof of mailing  by  production  of a certificate of mailing from the post office. Within  seventy-two hours of return of the vehicle, the authorized driver or his  or her insurer must notify the rental vehicle company  that  he  or  she  wishes  to inspect the damaged vehicle. The inspection must be completed  within seven days of the return date of the vehicle. If  the  authorized  driver or his or her insurer does not request this inspection within the  seventy-two  hour  period,  the  authorized driver or his or her insurer  will be deemed to have waived this right. If the rental vehicle  company  determines  the  damaged  vehicle  to  be  a  total  loss and subject to  salvage, such seventy-two hour period for notification or waiver of  the  wish  to inspect the damaged vehicle shall not apply, and the authorized  driver or his or her insurer shall  have  ten  business  days  from  the  authorized  driver's  receipt  of  notification  from the rental vehicle  company pursuant to paragraph (a) of this  subdivision  to  inspect  the  damaged  vehicle,  unless  the  rental vehicle company agrees to provide  access to such damaged vehicle beyond the  ten  business  days  provided  herein. Within the limits provided in this paragraph, the rental vehicle  company  shall  identify  the  repairer  of,  and provide access to, the  damaged vehicle, in order to verify the nature and  extent  of  damages,  repairs and repair costs, and/or repair estimates.    (d)  All notices shall be mailed to the authorized driver's address as  stated on his or her license, or other address as designated by  him  or  her.    (e)  The  authorized  driver  shall  complete  and return the incident  report within ten days of the receipt of the notice.    (f) The notice required by this  subdivision  shall  be  in  at  least  twelve point bold face type and shall contain the statement: "Failure to  completely  and accurately fill out and return an incident report within  ten days of receipt of this notice may make the authorized driver liablefor damages sustained to the rental vehicle. Except  where  the  damaged  vehicle  is  determined  to  be a total loss and subject to salvage, the  authorized driver or his or her insurer has seventy-two hours  from  the  return  of  the  vehicle to notify the rental vehicle company that he or  she wishes to inspect  the  damaged  vehicle.  The  inspection  must  be  completed  within seven business days of the return date of the vehicle.  If the authorized driver or his or her insurer  does  not  request  this  inspection  within the seventy-two hour period, the authorized driver or  his or her insurer will be deemed to have  waived  this  right.  If  the  rental vehicle company determines the damaged vehicle to be a total loss  and subject to salvage, such seventy-two hour period for notification or  waiver  of  the wish to inspect the damaged vehicle shall not apply, and  such right to inspect the damaged vehicle shall expire ten business days  from the authorized driver's receipt of  this  notice  from  the  rental  vehicle  company  at  the  return of the vehicle or receipt of the first  mailing of this notice  in  the  event  of  return  of  the  vehicle  by  automation  or after hours. Upon request of the authorized driver or his  or her insurer, we will provide a copy of our estimate of the  costs  of  repairing the damaged motor vehicle."    (g)  For  purposes  of this subdivision, an "incident report" shall be  defined as a motor vehicle  accident  report  pursuant  to  section  six  hundred  five  of the vehicle and traffic law or any similar appropriate  form furnished by the rental vehicle company.    (h)  Provided,  however,  if  the  authorized  driver  is   physically  incapable of completing the report, the requirements of this subdivision  shall  lapse until after he or she is able to complete the report and is  notified that he or she must complete and return the report as  required  by paragraph (b) of this subdivision.    (i)  Provided,  further,  twenty  days  prior  to commencing an action  against the authorized driver, the rental vehicle company must prove the  authorized driver had an additional opportunity to provide the  incident  report  by  providing a second notice along with another incident report  by certified mail, return receipt requested, and another  copy  of  such  notice  and  report by regular mail, with proof of mailing by production  of a certificate of mailing; and if the authorized driver  provides  the  rental  vehicle  company with a completed incident report within fifteen  days of the receipt of the notice, the provisions  of  this  subdivision  shall be deemed satisfied.    6.  (a)  A rental vehicle company may hold an authorized driver liable  to the extent permitted under this chapter for  physical  or  mechanical  damage  to  the  rental  vehicle  that occurs during the time the rental  vehicle is under the rental agreement; provided, however, that a  renter  shall  not be liable for mechanical damage unrelated to an accident, nor  for any normal wear and tear  or  other  mechanical  damage  that  could  reasonably  be  expected  from  normal  use  of  the  vehicle, except in  instances where abuse or  neglect  by  the  driver  is  shown.  For  the  purposes  of  this subdivision, "actual and reasonable costs" shall mean  the repair price reduced by all discounts paid  by  the  rental  vehicle  company  to  the  repairer  of  the vehicle, including costs for towing,  storage, and impound fees.    (b) The total liability of an authorized driver under paragraph (a) of  this subdivision for damage to a motor  vehicle  shall  not  exceed  the  lesser of:    (i)  the  actual  and reasonable costs that the rental vehicle company  incurred to repair the motor vehicle or that the rental vehicle  company  would  have incurred if the motor vehicle had been repaired, which shall  reflect any discounts, price reductions, or adjustments available to the  rental vehicle company; or(ii) the fair market value of the motor vehicle immediately before the  damage occurred, as determined in the applicable market for  the  retail  sale of the motor vehicle, less any net disposal proceeds.    (c) The total liability of an authorized driver under paragraph (a) of  this subdivision for loss of a motor vehicle shall not exceed reasonable  costs  incurred  by the rental vehicle company for the loss due to theft  of the rental vehicle up to its fair market value, as determined by  the  applicable  market  for  the  retail  sale  of  that  vehicle  if  it is  established that an authorized driver failed to exercise reasonable care  or that an authorized driver committed,  or  aided  or  abetted  in  the  commission of, the theft of the rental motor vehicle.    (d)  Damages  incurred by rental vehicle companies for the loss of use  of a rental  vehicle  and  related  administrative  fees  shall  not  be  recovered from authorized drivers.    (e)  A  rental  vehicle  company  shall  not hold an authorized driver  liable for any amounts that the rental vehicle company recovers from any  other party.    (f) A rental vehicle company shall not collect or attempt  to  collect  the  amount  described  in  paragraph (b) of this subdivision unless the  rental vehicle company:    (i) obtains an estimate from a repair company or an appraiser  in  the  business of providing such appraisals on the cost of repairing the motor  vehicle;    (ii)  provides  a  copy of the estimate and photographic evidence upon  request to the authorized driver who may be liable under  paragraph  (a)  of this subdivision, or the insurer of the authorized driver; and    (iii)  submits  a  copy  of the estimate with any claim to collect the  amount described in paragraph (b) of this subdivision.    (g) A claim against an authorized driver resulting from damage or loss  to a rental vehicle shall be reasonable and rationally  related  to  the  actual  loss  incurred.  A rental vehicle company shall mitigate damages  where possible and shall not assert or collect any  claim  for  physical  damage  which  exceeds the amount authorized under paragraph (b) of this  subdivision.    (h)  If  insurance  coverage  exists  under  the  authorized  driver's  applicable  insurance policy, the authorized driver may require that the  rental vehicle company submit any  claims  to  the  authorized  driver's  insurance  carrier. Upon the request of an authorized driver, the rental  vehicle company shall submit  any  claims  to  the  authorized  driver's  insurance carrier and shall not make any written or oral representations  to  the  contrary, nor shall it make any written or oral representations  that it will  not  negotiate  with  the  authorized  driver's  insurance  carrier.    7.  (a) No rental vehicle company shall require any security, deposit,  or charge for damage in any form, by credit card  or  otherwise,  during  the term of the rental agreement or pending resolution of any dispute.    (b)  No  rental  vehicle company shall require a deposit or an advance  charge against the credit card of an authorized driver, in any form, for  damages to  a  rental  vehicle  which  is  in  the  authorized  driver's  possession or control.    (c)  No rental vehicle company shall require any payment to the rental  vehicle company, upon the authorized driver's return of the vehicle in a  damaged condition, until after the cost of the damage to the vehicle and  liability therefor is agreed to between the rental vehicle  company  and  the  authorized  driver  or  is  determined  pursuant  to law; provided,  however, that a rental vehicle company is not precluded from  presenting  a  claim  to  the authorized driver pursuant to other provisions of this  section.(d) Causes of action concerning the existence of, liability  for,  and  extent  and  cost  of damage to the vehicle shall, where appropriate, be  commenced by a rental vehicle company in a  commercial  claims  part  in  accordance  with  the  limitations  and  jurisdiction of the appropriate  court act.    8.  No  rental  vehicle company shall advertise or quote a rental rate  that does not include all charges, except taxes or optional items and/or  services or any mileage charge, which an authorized driver must  pay  to  obtain  a  rental  vehicle.  Provided, however, a rental vehicle company  shall be permitted to  separately  quote  and  charge  airport  fees  as  defined  herein,  which  shall  be  in  addition to the rental rate; and  provided further that advertised rental rates that include locations  at  which  airport  fees  apply  shall clearly indicate that additional fees  apply.    9. No rental vehicle company shall hold any authorized  driver  liable  for  any  damage  to,  or loss of, a rental vehicle, as provided by this  section, unless the rental vehicle company prominently discloses, on the  rental agreement, in at least ten point bold face  display,  the  nature  and   extent   of   such   liability   and   such  driver's  rights  and  responsibilities under this section.    10. (a) A rental vehicle company shall not charge in addition  to  the  rental  rate,  taxes,  and mileage charge, if any, any fee which must be  paid as a condition of renting the vehicle, such as, but not limited to,  required fuel surcharges, each of which shall be  separately  stated  on  the  rental  agreement.  In  addition, a rental vehicle company may also  state separately and charge, where applicable, airport fees as such term  is defined herein.    (b) In addition to the rental rate, taxes,  applicable  airport  fees,  and  mileage  charge, if any, a rental vehicle company may charge for an  item  or  service  provided  in  connection  with  a  particular  rental  transaction if the renter could have avoided incurring the charge by not  choosing to obtain or utilize the optional item or service, such as, but  not  limited  to,  optional  accessories  or  services  requested by the  renter, service charges incident to the renter's optional return of  the  vehicle  to  a  location  other  than the location where the vehicle was  rented, and charges for refueling the vehicle with as much fuel  as  was  in the fuel tank at the beginning of the rental.    (c)  A  rental  vehicle  company  shall  make  available detachable or  removable seats which  meet  the  requirements  of  subdivision  one  of  section twelve hundred twenty-nine-c of the vehicle and traffic law.    (d)  Fees  for  additional  authorized  drivers shall not exceed three  dollars per additional driver per rental day.    (e) A rental vehicle company shall furnish with  each  rental  vehicle  pursuant  to  an  agreement  either an owner's manual or a diagram which  shall indicate the  location  and  plain  language  description  of  the  functions  necessary for the safe and efficient operation of the vehicle  which shall at a minimum include:    (i) Headlights;    (ii) Brakes and emergency brake;    (iii) Turn signal indicators;    (iv) Hazard lights;    (v) Windshield wipers and washers;    (vi) Horn;    (vii) Cruise control;    (viii) Heat control system including defrost systems;    (ix) Car locking systems; and    (x) Spare tire and car jack, tire wrench, and  jacking  locations.  In  the  event  the  rental  vehicle  company  elects to include the owner'smanual pursuant to this section, if the owner's manual is  not  returned  with  the  vehicle,  the  renter  shall  be liable to the rental vehicle  company for the actual replacement cost of the owner's  manual  plus  an  administrative fee.    11.  Any  clause  or provision of a rental agreement inconsistent with  the provisions of this section shall be deemed void  as  against  public  policy.    12.  Any  rental  vehicle  company  found  by  a  court  of  competent  jurisdiction to have violated a  provision  of  this  section  shall  be  subject to a penalty of not less than five hundred dollars nor more than  one thousand dollars for each violation.    13.  (a)  Whenever  there  shall  be  a  violation of this section, an  application may be made by the attorney  general  in  the  name  of  the  people  of the state of New York to a court of competent jurisdiction by  a special proceeding for the imposition of a fine or the issuance of  an  injunction  against  any  violation  of this section, upon notice to the  rental vehicle company of  not  less  than  five  days,  to  enjoin  and  restrain the continuance of such violations.    (b)  If the court finds that the defendant has, in fact, violated this  section, an injunction may  be  issued  by  such  court,  enjoining  and  restraining  any  further  violation,  without  requiring proof that any  person has, in fact, been injured or damaged thereby.    (c) In any proceeding pursuant to  this  subdivision,  the  court  may  direct  restitution  and  make  allowances  to  the  attorney general as  provided in section sixty-three of the executive law.    (d) In support of any application pursuant to  this  subdivision,  the  attorney  general  is authorized to take proof, determine relevant facts  and issue subpoenae in accordance with the civil practice law and rules.    13-a. A rental vehicle company shall  not  use  information  from  any  global  positioning  system technology to determine or impose any costs,  fees, charges, or penalties on an authorized driver  for  such  driver's  use  of a rental vehicle. The use of global positioning technology shall  not limit the right of a rental vehicle company to impose  costs,  fees,  charges,  or  penalties to recover a vehicle that is lost, misplaced, or  stolen. The provisions of this subdivision shall  not  be  construed  to  modify or supersede any other provision of law.    14.  An  authorized  driver shall provide notice to the rental vehicle  company or law enforcement agency within twelve hours of learning of the  theft of the rental vehicle.    15. In accordance with any  applicable  federal  law  or  rule,  every  rental  vehicle  company  shall  display  the following in a conspicuous  location, with lettering that is legible and  that  shall  be  at  least  three-quarters of an inch boldface type:    NOTICE: New York State Law prohibits the following practices by rental  vehicle  companies  based  upon  race,  color,  ethnic origin, religion,  disability, sex, marital status, or age: (1) refusal to  rent;  (2)  the  imposition  of  any additional charge (except in certain instances where  the renter is under the age of 25). In addition, it is unlawful for  any  rental  vehicle company to refuse to rent a vehicle to any person solely  on the requirement of ownership of a credit card.    * NB Effective until June 30, 2013    * § 396-z. Rental vehicle protections. 1. For  the  purposes  of  this  section:  (a) "Authorized driver" shall mean: (i) the person to whom the  vehicle is rented if a licensed driver; (ii)  such  person's  spouse  if  licensed  and  at  least  eighteen  years  of  age; (iii) any person who  operates  the  vehicle  during  an  emergency  situation  to  a  medical  facility;  or  (iv)  any  licensed driver expressly listed on the rental  agreement as an authorized driver.(b) "Rental agreement" means any written agreement setting forth terms  and conditions  governing  the  authorized  driver's  use  of  a  rental  vehicle, as defined in section one hundred thirty-seven-a of the vehicle  and traffic law, for a period not to exceed thirty continuous days.    (c)  "Rental vehicle company" means any person or organization, or any  subsidiary or affiliate, including a  franchisee,  in  the  business  of  providing rental vehicles to the public from locations in this state.    2.  No rental vehicle company renting private passenger motor vehicles  shall, in rental agreements of not  exceeding  thirty  continuous  days,  hold  an authorized driver liable for actual damage to, or loss of, such  rental vehicle (including loss of use), except where: (a) the damage  or  loss  is  caused  intentionally  by an authorized driver or is caused by  such authorized driver's willful and wanton misconduct; (b)  the  damage  or  loss  arises  out  of  an authorized driver's operation of the motor  vehicle while intoxicated by alcohol or impaired by  the  use  of  drugs  within  the  meaning of section eleven hundred ninety-two of the vehicle  and traffic law; (c) the damage or loss  arises  out  of  an  authorized  driver's  participation  in  any organized speed racing competition; (d)  the damage or loss arises out of the use of the  vehicle  when  carrying  persons  or  property for hire; (e) the damage or loss arises out of the  use of the vehicle while an authorized driver is committing a felony  or  otherwise  engaged in a criminal act in which the damage or loss of such  vehicle is caused by such  criminal  activity;  or  (f)  the  authorized  driver  fails  to  furnish  the  rental  vehicle  company a report of an  accident and the rental vehicle  company  complies  with  the  following  procedure:    (i)  At  return  of  the  vehicle,  at  the  termination of the rental  contract or within ten days if returned by  automation  or  after-hours,  the  rental  vehicle  company  shall  furnish  an  accident report and a  notice,  pursuant  to  this  paragraph,  of  the   authorized   driver's  obligation to complete the accident report.    (ii)  If  the  authorized  driver  declines  or  fails to complete the  accident report, the rental vehicle company shall mail within ten days a  notice, by certified mail, return receipt requested and by regular mail,  with proof of mailing by production of a certificate of mailing from the  post office, along with another accident report, together with a  letter  stating  that  the  authorized  driver  declined  or otherwise failed to  complete the accident report and will be held liable for damages to  the  rental vehicle for failing to complete the accident report.    (iii)  All  notices shall be mailed to the authorized driver's address  as stated on his license, or other address as designated by him.    (iv) The authorized driver shall complete the accident  report  within  fifteen days of receipt of the notice.    (v)  The  notice  as  required  by this paragraph shall be in at least  twelve point bold face type and shall contain the statement "Failure  to  fill out an accident report within fifteen days will make the authorized  driver liable for damages sustained to the rental vehicle".    (vi)  For  purposes  of  this  paragraph,  an accident report shall be  defined as a motor vehicle  accident  report  pursuant  to  section  six  hundred  five  of the vehicle and traffic law or any similar appropriate  form furnished by the rental vehicle company.    (vii) Provided,  however,  if  the  authorized  driver  is  physically  incapable  of completing the report, the penalties hereunder shall lapse  until after he is able to complete the report and is  notified  that  he  must  complete  the  report  as  set  forth in subparagraph (ii) of this  paragraph, and fails to do so.    (viii) Provided, further, thirty days prior to  commencing  an  action  against  the  authorized driver, the rental vehicle company must providethe authorized driver an additional opportunity to provide the  accident  report by providing a further notice along with another accident report,  by  certified  mail,  return receipt requested and by regular mail, with  proof  of  mailing  by  production  of a certificate of mailing; and the  rental vehicle company cannot hold an  authorized  driver  liable  under  this  paragraph,  if  the  authorized driver provides the rental vehicle  company with a completed accident report  within  fifteen  days  of  the  receipt of the notice.    3. Notwithstanding subdivision three and subject to subdivision six of  this  section,  a  rental  vehicle company may hold an authorized driver  liable for actual damage to, or loss of, a rental vehicle caused by such  authorized driver, up to a maximum  of  one  hundred  dollars,  provided  that:  (a) any claim for such damage shall be based on a physical survey  and shall be made upon the return of the rental vehicle, unless returned  by automation or after-hours which precludes such survey in which  event  any  claim must be made within ten days after return; and (b) any charge  for repair of such damage shall be limited to actual costs and shall  be  assessed  and billed separately and apart from the rental agreement. For  purposes of this subdivision, "returned by automation"  means  a  return  acknowledged  by  machine receipt and where there is no interaction with  rental vehicle company personnel and "after-hours" return means a return  after normal business hours and in which the keys and  rental  agreement  are deposited in the rental vehicle company office.    4. No rental vehicle company shall directly or indirectly agree, for a  charge,  to waive any claims against an authorized driver for any damage  to, or loss of, the rental vehicle (including loss of  use)  during  the  term of a rental agreement not exceeding thirty continuous days.    5.  (a)  In  the  event  of  damage  to  a rental vehicle for which an  authorized driver is responsible under subdivision three of this section  and is not covered by an automobile insurance policy, the rental vehicle  company shall charge no more than the actual cost  paid  by  the  rental  vehicle  company  in  repairing such vehicle; provided, however, if such  damaged vehicle cannot be repaired because parts necessary to effect the  repair are not available within a reasonable period of time, the  rental  vehicle company may charge no more than the amount in the standard motor  crash guide, or similar insurance industry crash guides.    (b) For purposes of this section, "actual cost":    (i) shall mean the repair price, reduced by all discounts, paid by the  rental vehicle company to the repairer of the vehicle; and    (ii) may include a reasonable factor for loss of use, based upon rates  applicable to the vehicle in effect at the time the rental agreement was  executed on the basis obtained by the authorized driver, to reflect lost  rental  revenues,  less expenses and depreciation, due to loss of use of  the damaged  vehicle  that  is  not  a  total  loss,  in  proportion  to  utilization rate experience documented by the rental vehicle company for  such  type  of  vehicle.  (c)  Upon  written request from the authorized  driver or such authorized driver's representative, including an insurer,  the rental vehicle company and its representatives  shall  identify  the  repairer  of,  and  provide  access to, the damaged vehicle, in order to  verify the nature and extent  of  damages,  repairs  and  repair  costs,  except  the  right  to  access  provided  herein  shall expire after ten  business days following the authorized driver's receipt of  notification  from the rental vehicle company.    6.  No  rental  vehicle  company may require any security, deposit, or  charge for damage in any form, by credit card or otherwise,  during  the  term of the rental agreement or pending resolution of any dispute.7. No rental vehicle company shall advertise, quote or charge a rental  rate  that  does  not  include all charges, except taxes and any mileage  charge, which an authorized driver must pay to obtain a rental vehicle.    8.  No  rental vehicle company shall hold any authorized driver liable  for any damage to, or loss of, a rental vehicle (including loss of use),  as  provided  by  this  section,  unless  the  rental  vehicle   company  prominently  discloses,  on  the rental agreement, in at least ten point  bold face display, the nature and extent  of  such  liability  and  such  driver's rights and responsibilities under this section.    9.  (a)  A  rental vehicle company shall not charge in addition to the  rental rate, taxes and mileage charge, if any, any  fee  which  must  be  paid as a condition of renting the vehicle, such as, but not limited to,  required  fuel  or airport surcharges, nor any fee for transportation to  the location where the rental vehicle will be delivered.    (b) In addition to the rental rate, taxes and mileage charge, if  any,  a  rental  vehicle company may charge for an item or service provided in  connection with a particular rental transaction if the renter could have  avoided incurring the charge by not choosing to obtain  or  utilize  the  optional  item  or  service,  such  as,  but  not  limited  to, optional  accessories  or  services  requested  by  the  renter,  service  charges  incident  to  the  renter's optional return of the vehicle to a location  other than the location where the vehicle was rented,  and  charges  for  refueling  the  vehicle with as much fuel as was in the fuel tank at the  beginning of the rental.    (c) A rental  vehicle  company  shall  make  available  detachable  or  removable  seats  which  meet  the  requirements  of  subdivision one of  section twelve hundred twenty-nine-c of the vehicle and traffic law.    (d) Fees for  additional  authorized  drivers  shall  not  exceed  two  dollars  and  fifty  cents  per  person for the first rental day and one  dollar per day thereafter; provided, however,  in  no  event  shall  the  total charge exceed five dollars per additional driver.    10.  Any  rental  agreement  or  other  contract inconsistent with the  provisions of this section  shall  be  deemed  void  as  against  public  policy.    11.  Any  rental  vehicle  company  found  by  a  court  of  competent  jurisdiction to have violated a  provision  of  this  section  shall  be  subject to a penalty of not less than five hundred dollars nor more than  one thousand dollars for each violation.    12.  (a)  Whenever  there  shall  be  a  violation of this section, an  application may be made by the attorney  general  in  the  name  of  the  people  of the state of New York to a court of competent jurisdiction by  a special proceeding for the imposition of a fine or the issuance of  an  injunction  against  any  violation  of this section, upon notice to the  rental vehicle company of  not  less  than  five  days,  to  enjoin  and  restrain the continuance of such violations.    (b)  If the court finds that the defendant has, in fact, violated this  section, an injunction may  be  issued  by  such  court,  enjoining  and  restraining  any  further  violation,  without  requiring proof that any  person has, in fact, been injured or damaged thereby.    (c) In any proceeding pursuant to  this  subdivision,  the  court  may  direct  restitution  and  make  allowances  to  the  attorney general as  provided in section sixty-three of the executive law.    (d) In support of any application pursuant to  this  subdivision,  the  attorney  general  is authorized to take proof, determine relevant facts  and issue subpoenae in accordance with the civil practice law and rules.    13. An authorized driver shall provide notice to  the  rental  vehicle  company  or  law enforcement agency within forty-eight hours of learning  of the theft of the rental vehicle.13-a. A rental vehicle company shall  not  use  information  from  any  global  positioning  system technology to determine or impose any costs,  fees, charges, or penalties on an authorized driver  for  such  driver's  use  of a rental vehicle. The use of global positioning technology shall  not  limit  the right of a rental vehicle company to impose costs, fees,  charges, or penalties to recover a vehicle that is lost,  misplaced,  or  stolen.  The  provisions  of  this subdivision shall not be construed to  modify or supersede any other provision of law.    * NB Effective June 30, 2013