1349.37 Office of consumer affairs.
1349.37 Office of consumer affairs.
There is hereby created in the division of financial institutions the office of consumer affairs. The responsibilities of the office shall, at a minimum, include all of the following:
(A) Providing education to residents of this state regarding borrowing and related financial topics;
(B) Providing referrals to credit counseling services;
(C) Receiving complaints regarding alleged failures to comply with section 1349.26 or 1349.27 of the Revised Code;
(D) Contacting the persons that are the subject of such complaints, on behalf of the consumers;
(E) Referring matters to the superintendent of financial institutions for action under section 1349.34 of the Revised Code.
Effective Date: 05-24-2002