4921.39 Duties of holder of certificate.

4921.39 Duties of holder of certificate.

(A) Each holder of a certificate issued under sections 4921.35 to 4921.40 of the Revised Code shall do all of the following:

(1) Make its current certificate available for public inspection during normal business hours;

(2) Present each of its customers with information, written in plain and clear language and pursuant to a form prescribed by the commission, outlining a consumer’s rights;

(3) Include its certificate number on all advertising, written estimates, and contracts, pursuant to rules adopted by the commission.

(B) No motor transportation company engaged, for hire, in the business of transporting household goods over a public highway in this state shall violate or fail to perform a duty imposed by this chapter or rules adopted thereunder, or an order of the commission issued to secure compliance with this chapter or any rules adopted thereunder.

Effective Date: 09-30-1998